[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"navigation":3,"\u002Fdocs\u002Fcontacts-crm\u002Fimporting-contacts":156,"\u002Fdocs\u002Fcontacts-crm\u002Fimporting-contacts-surround":474},[4,23,41,60,78,90,108,137],{"title":5,"path":6,"stem":7,"children":8,"icon":22},"Getting Started","\u002Fdocs\u002Fgetting-started","docs\u002F1.getting-started\u002F1.index",[9,12,17],{"title":10,"path":6,"stem":7,"icon":11},"Introduction","i-lucide-house",{"title":13,"path":14,"stem":15,"icon":16},"Quick Start","\u002Fdocs\u002Fgetting-started\u002Fquick-start","docs\u002F1.getting-started\u002F2.quick-start","i-lucide-zap",{"title":18,"path":19,"stem":20,"icon":21},"Connect WhatsApp Phone Numbers","\u002Fdocs\u002Fgetting-started\u002Fconnect-whatsapp","docs\u002F1.getting-started\u002F3.connect-whatsapp","i-lucide-phone","i-lucide-rocket",{"title":24,"path":25,"stem":26,"children":27,"icon":30},"Team Inbox","\u002Fdocs\u002Fshared-inbox","docs\u002F2.shared-inbox\u002F1.index",[28,31,36],{"title":29,"path":25,"stem":26,"icon":30},"Shared Inbox","i-lucide-inbox",{"title":32,"path":33,"stem":34,"icon":35},"Rich Messaging","\u002Fdocs\u002Fshared-inbox\u002Fconversations-messaging","docs\u002F2.shared-inbox\u002F2.conversations-messaging","i-lucide-message-square",{"title":37,"path":38,"stem":39,"icon":40},"Contact Details","\u002Fdocs\u002Fshared-inbox\u002Fcontact-panel-collaboration","docs\u002F2.shared-inbox\u002F3.contact-panel-collaboration","i-lucide-user-check",{"title":42,"path":43,"stem":44,"children":45,"icon":59},"Messaging","\u002Fdocs\u002Fcompose-broadcast","docs\u002F3.compose-broadcast\u002F1.index",[46,49,54],{"title":47,"path":43,"stem":44,"icon":48},"Single Message","i-lucide-send",{"title":50,"path":51,"stem":52,"icon":53},"Broadcast","\u002Fdocs\u002Fcompose-broadcast\u002Fbroadcast-campaigns","docs\u002F3.compose-broadcast\u002F2.broadcast-campaigns","i-lucide-megaphone",{"title":55,"path":56,"stem":57,"icon":58},"Campaign History","\u002Fdocs\u002Fcompose-broadcast\u002Ftest-send-analytics","docs\u002F3.compose-broadcast\u002F3.test-send-analytics","i-lucide-bar-chart","i-lucide-message-circle",{"title":61,"path":62,"stem":63,"children":64,"icon":77},"Contacts","\u002Fdocs\u002Fcontacts-crm","docs\u002F4.contacts-crm\u002F1.index",[65,67,72],{"title":10,"path":62,"stem":63,"icon":66},"i-lucide-book-user",{"title":68,"path":69,"stem":70,"icon":71},"Contact Lists","\u002Fdocs\u002Fcontacts-crm\u002Flists-segmentation","docs\u002F4.contacts-crm\u002F2.lists-segmentation","i-lucide-list-filter",{"title":73,"path":74,"stem":75,"icon":76},"Bulk Import","\u002Fdocs\u002Fcontacts-crm\u002Fimporting-contacts","docs\u002F4.contacts-crm\u002F3.importing-contacts","i-lucide-file-spreadsheet","i-lucide-users",{"title":79,"path":80,"stem":81,"children":82,"icon":84},"Templates","\u002Fdocs\u002Ftemplates","docs\u002F5.templates\u002F1.index",[83,85],{"title":10,"path":80,"stem":81,"icon":84},"i-lucide-file-text",{"title":86,"path":87,"stem":88,"icon":89},"Template Syncing","\u002Fdocs\u002Ftemplates\u002Fsyncing-managing-templates","docs\u002F5.templates\u002F2.syncing-managing-templates","i-lucide-refresh-cw",{"title":91,"path":92,"stem":93,"children":94,"icon":97},"AI Chatbots","\u002Fdocs\u002Fai-chatbots","docs\u002F6.ai-chatbots\u002F1.index",[95,98,103],{"title":96,"path":92,"stem":93,"icon":97},"WhatsBox Bots","i-lucide-bot",{"title":99,"path":100,"stem":101,"icon":102},"Tools","\u002Fdocs\u002Fai-chatbots\u002Fknowledge-base-tools","docs\u002F6.ai-chatbots\u002F2.knowledge-base-tools","i-lucide-wrench",{"title":104,"path":105,"stem":106,"icon":107},"MS Copilot Studio","\u002Fdocs\u002Fai-chatbots\u002Fcopilot-studio","docs\u002F6.ai-chatbots\u002F3.copilot-studio","i-lucide-cpu",{"title":109,"path":110,"stem":111,"children":112,"icon":136},"Integrations","\u002Fdocs\u002Fintegrations-api","docs\u002F7.integrations-api\u002F1.index",[113,116,121,126,131],{"title":114,"path":110,"stem":111,"icon":115},"Developer API","i-lucide-code",{"title":117,"path":118,"stem":119,"icon":120},"Google Sheets","\u002Fdocs\u002Fintegrations-api\u002Fgoogle-sheets","docs\u002F7.integrations-api\u002F2.google-sheets","i-lucide-sheet",{"title":122,"path":123,"stem":124,"icon":125},"Firebase Extension","\u002Fdocs\u002Fintegrations-api\u002Ffirebase-ext","docs\u002F7.integrations-api\u002F3.firebase-ext","i-lucide-flame",{"title":127,"path":128,"stem":129,"icon":130},"Slack","\u002Fdocs\u002Fintegrations-api\u002Fslack","docs\u002F7.integrations-api\u002F4.slack","i-lucide-slack",{"title":132,"path":133,"stem":134,"icon":135},"Zapier","\u002Fdocs\u002Fintegrations-api\u002Fzapier","docs\u002F7.integrations-api\u002F5.zapier","i-lucide-blocks","i-lucide-plug",{"title":138,"path":139,"stem":140,"children":141,"icon":155},"Settings & Billing","\u002Fdocs\u002Fteam-billing","docs\u002F8.team-billing\u002F1.index",[142,145,150],{"title":143,"path":139,"stem":140,"icon":144},"Team Members","i-lucide-users-round",{"title":146,"path":147,"stem":148,"icon":149},"Miscellaneous","\u002Fdocs\u002Fteam-billing\u002Faccount-settings","docs\u002F8.team-billing\u002F2.account-settings","i-lucide-building",{"title":151,"path":152,"stem":153,"icon":154},"Billing","\u002Fdocs\u002Fteam-billing\u002Fbilling-usage","docs\u002F8.team-billing\u002F3.billing-usage","i-lucide-credit-card","i-lucide-settings",{"id":157,"title":73,"body":158,"description":466,"extension":467,"meta":468,"navigation":469,"path":74,"schemaOrg":470,"seo":471,"sitemap":472,"stem":75,"__hash__":473},"docs\u002Fdocs\u002F4.contacts-crm\u002F3.importing-contacts.md",{"type":159,"value":160,"toc":450},"minimark",[161,170,173,178,181,204,254,256,260,429,431,435,438],[162,163,164,165,169],"p",{},"WhatsBox includes an importer (",[166,167,168],"code",{},"\u002Fcontacts\u002Fimport",") capable of ingesting spreadsheets with thousands of contacts in seconds.",[171,172],"hr",{},[174,175,177],"h2",{"id":176},"file-format-requirements","File Format & Requirements",[162,179,180],{},"WhatsBox accepts the following file types:",[182,183,184,192,198],"ul",{},[185,186,187,188,191],"li",{},"Comma-Separated Values (",[166,189,190],{},".csv",")",[185,193,194,195,191],{},"Microsoft Excel Workbook (",[166,196,197],{},".xlsx",[185,199,200,201,191],{},"Legacy Excel Spreadsheet (",[166,202,203],{},".xls",[205,206,207,212,220],"warning",{},[208,209,211],"h3",{"id":210},"international-phone-number-format","International Phone Number Format",[162,213,214,215,219],{},"Every phone number ",[216,217,218],"strong",{},"must"," include the country dialing code. Do not include leading zeroes or local prefixes:",[182,221,222,241],{},[185,223,224,227,228,231,232,231,235,231,238],{},[216,225,226],{},"Correct",": ",[166,229,230],{},"16317471111",", ",[166,233,234],{},"+1 (631) 747-1111",[166,236,237],{},"+44 7911 123456",[166,239,240],{},"919876543210",[185,242,243,227,246,249,250,253],{},[216,244,245],{},"Incorrect",[166,247,248],{},"06317471111"," (missing country code), ",[166,251,252],{},"(631) 747-1111"," (missing country code)",[171,255],{},[174,257,259],{"id":258},"import-process-column-mapping","Import Process & Column Mapping",[261,262,264,268,282,286,293,297,300,393,397,400,418,422],"steps",{"level":263},"3",[208,265,267],{"id":266},"drag-drop-your-file","Drag & Drop Your File",[162,269,270,271,274,275,277,278,281],{},"Navigate to ",[216,272,273],{},"Contacts > Import Contacts"," (",[166,276,168],{},"). Drop your spreadsheet onto the upload zone or click ",[216,279,280],{},"Select file",".",[208,283,285],{"id":284},"interactive-file-preview","Interactive File Preview",[162,287,288,289,292],{},"Once uploaded, WhatsBox parses the spreadsheet and renders an ",[216,290,291],{},"Interactive Sheet Preview",", allowing you to visually verify row alignment and column headers.",[208,294,296],{"id":295},"column-mappings","Column Mappings",[162,298,299],{},"WhatsBox scans your sheet headers and presents a mapping interface:",[301,302,303,320],"table",{},[304,305,306],"thead",{},[307,308,309,314,317],"tr",{},[310,311,313],"th",{"align":312},"left","Field",[310,315,316],{"align":312},"Requirement",[310,318,319],{"align":312},"Description",[321,322,323,339,355,369],"tbody",{},[307,324,325,331,336],{},[326,327,328],"td",{"align":312},[216,329,330],{},"Phone Number",[326,332,333],{"align":312},[216,334,335],{},"Required",[326,337,338],{"align":312},"Select the column containing recipient phone numbers.",[307,340,341,346,352],{},[326,342,343],{"align":312},[216,344,345],{},"First Name",[326,347,348],{"align":312},[349,350,351],"em",{},"Optional",[326,353,354],{"align":312},"Select the column for the recipient's first name.",[307,356,357,362,366],{},[326,358,359],{"align":312},[216,360,361],{},"Last Name",[326,363,364],{"align":312},[349,365,351],{},[326,367,368],{"align":312},"Select the column for the recipient's last name.",[307,370,371,376,380],{},[326,372,373],{"align":312},[216,374,375],{},"Custom Attributes",[326,377,378],{"align":312},[349,379,351],{},[326,381,382,383,231,386,231,389,392],{"align":312},"Map any spreadsheet column (e.g. ",[166,384,385],{},"City",[166,387,388],{},"Company",[166,390,391],{},"Plan",") to a matching Custom Attribute in WhatsBox.",[208,394,396],{"id":395},"assign-to-a-contact-list","Assign to a Contact List",[162,398,399],{},"Choose how to categorize the imported contacts:",[182,401,402,408],{},[185,403,404,407],{},[216,405,406],{},"Existing List",": Select a list from the dropdown.",[185,409,410,413,414,417],{},[216,411,412],{},"Create New List",": Enter a new name (e.g. ",[349,415,416],{},"\"Product Launch RSVP - March 2026\"",").",[208,419,421],{"id":420},"submit-monitor-progress","Submit & Monitor Progress",[162,423,424,425,428],{},"Click ",[216,426,427],{},"Import",". A progress indicator tracks validation and insertion in real time.",[171,430],{},[174,432,434],{"id":433},"handling-duplicates","Handling Duplicates",[162,436,437],{},"If a phone number in your spreadsheet already exists in WhatsBox:",[182,439,440,447],{},[185,441,442,443,446],{},"The contact record is ",[216,444,445],{},"updated"," with the new name and attributes provided in the sheet.",[185,448,449],{},"The contact is added to the specified contact list without creating duplicate entries.",{"title":451,"searchDepth":452,"depth":452,"links":453},"",2,[454,458,465],{"id":176,"depth":452,"text":177,"children":455},[456],{"id":210,"depth":457,"text":211},3,{"id":258,"depth":452,"text":259,"children":459},[460,461,462,463,464],{"id":266,"depth":457,"text":267},{"id":284,"depth":457,"text":285},{"id":295,"depth":457,"text":296},{"id":395,"depth":457,"text":396},{"id":420,"depth":457,"text":421},{"id":433,"depth":452,"text":434},"Step-by-step guide to uploading contact spreadsheets, validating international phone numbers, and mapping custom attributes.","md",{},{"icon":76},null,{"title":73,"description":466},{"loc":74},"M0xnrpR0wl7mbdX_jz0C-LsaBYEHOBGRMSzEAj2nt7k",[475,477],{"title":68,"path":69,"stem":70,"description":476,"icon":71,"children":-1},"Organize your customers into targeted segments and contact lists for broadcast campaigns and workflow automations.",{"title":10,"path":80,"stem":81,"description":478,"icon":84,"children":-1},"Understand Meta's WhatsApp template rules, categories, approval guidelines, and how session templates speed up support."]