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knowledge base and Microsoft Copilot Studio integration.",[206,225,227],{"icon":77,"title":226,"to":62},"CRM & Contact Segmentation",[162,228,229],{},"Organize your contacts with custom attributes, audience lists, and high-performance Excel\u002FCSV imports.",[231,232],"hr",{},[188,234,236],{"id":235},"core-capabilities-at-a-glance","Core Capabilities at a Glance",[238,239,240,257],"table",{},[241,242,243],"thead",{},[244,245,246,251,254],"tr",{},[247,248,250],"th",{"align":249},"left","Feature Area",[247,252,253],{"align":249},"Key Functionality",[247,255,256],{"align":249},"Primary Documentation",[258,259,260,277,292,306,321,335,350,364,377,393,408],"tbody",{},[244,261,262,268,271],{},[263,264,265],"td",{"align":249},[166,266,267],{},"WhatsApp Channels",[263,269,270],{"align":249},"Connect phone numbers via Meta Embedded Signup, manage WABAs, quality tiers, and timezones",[263,272,273],{"align":249},[274,275,276],"a",{"href":19},"Connecting WhatsApp",[244,278,279,284,287],{},[263,280,281],{"align":249},[166,282,283],{},"App Coexistence",[263,285,286],{"align":249},"Use WhatsBox side-by-side with your existing official WhatsApp Business mobile and desktop apps",[263,288,289],{"align":249},[274,290,200],{"href":291},"\u002Fdocs\u002Fgetting-started\u002Fconnect-whatsapp#whatsapp-business-app-coexistence",[244,293,294,298,301],{},[263,295,296],{"align":249},[166,297,29],{},[263,299,300],{"align":249},"Real-time chats, 24-hr session window countdown, audio voice waveforms, rich attachments, and bulk triage",[263,302,303],{"align":249},[274,304,305],{"href":25},"Team Shared Inbox",[244,307,308,313,316],{},[263,309,310],{"align":249},[166,311,312],{},"Direct Composer",[263,314,315],{"align":249},"One-to-one message composer, session replies, and template selection",[263,317,318],{"align":249},[274,319,320],{"href":43},"Message Composer",[244,322,323,328,331],{},[263,324,325],{"align":249},[166,326,327],{},"Broadcast 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escalation",[263,374,375],{"align":249},[274,376,91],{"href":92},[244,378,379,384,387],{},[263,380,381],{"align":249},[166,382,383],{},"Slack Bridge",[263,385,386],{"align":249},"Bidirectional WhatsApp-to-Slack sync, thread-based customer replies, and private internal notes",[263,388,389],{"align":249},[274,390,392],{"href":391},"\u002Fdocs\u002Fintegrations-api\u002Fslack-integration","Slack Integration",[244,394,395,400,403],{},[263,396,397],{"align":249},[166,398,399],{},"Zapier & Automations",[263,401,402],{"align":249},"Connect WhatsApp with 8,000+ apps via embedded Zapier workflows and triggers",[263,404,405],{"align":249},[274,406,407],{"href":110},"Zapier Automations",[244,409,410,414,417],{},[263,411,412],{"align":249},[166,413,114],{},[263,415,416],{"align":249},"Programmatic messaging via API keys and official developer REST API",[263,418,419],{"align":249},[274,420,114],{"href":421},"\u002Fdocs\u002Fintegrations-api\u002Fdeveloper-api",[231,423],{},[188,425,427],{"id":426},"platform-architecture","Platform Architecture",[429,430,431],"mermaid",{},[432,433,437],"pre",{"className":434,"code":435,"language":429,"meta":436,"style":436},"language-mermaid shiki shiki-themes material-theme-lighter material-theme material-theme-palenight","flowchart TD\n    Customers[\"👤 WhatsApp Customers \u003Cbr\u002F>(Mobile & Desktop App)\"]\n    \n    subgraph MetaCloud [\"Official Meta Infrastructure\"]\n        MetaAPI[\"☁️ Meta Cloud API\u003Cbr\u002F>(Official WhatsApp Business \u003Cbr\u002F>API)\"]\n    end\n\n    subgraph WhatsBoxPlatform [\"WhatsBox Platform Engine\"]\n        direction TB\n        subgraph Apps [\"Core Messaging Applications\"]\n            Inbox[\"📥 Team Shared Inbox\"]\n            Broadcast[\"📢 Broadcast Campaigns\"]\n            Chatbots[\"🤖 AI Chatbots & Copilot\"]\n            Composer[\"✍️ Message Composer\"]\n        end\n\n        subgraph CoreData [\"Unified Data & Account Layer\"]\n            CRM[\"👥 CRM & Audience Lists\"]\n            Templates[\"📋 Synced Meta Templates\"]\n            Channels[\"📱 Phone Numbers (WABA)\"]\n        end\n\n        Apps \u003C--> CoreData\n    end\n\n    subgraph IntegrationsLayer [\"Integrations & Ecosystem\"]\n        Zapier[\"⚡ Zapier (8,000+ Apps)\"]\n        Slack[\"💬 Slack Two-Way Bridge\"]\n        Sheets[\"📊 Google Sheets Sender\"]\n        Firebase[\"🔥 Firestore Extension\"]\n        API[\"🛠️ Developer REST API\"]\n    end\n\n    Customers \u003C-->|\"End-to-End Encrypted Messages\"| MetaAPI\n    MetaAPI \u003C-->|\"Webhooks & Cloud API\"| WhatsBoxPlatform\n    WhatsBoxPlatform \u003C-->|\"Triggers & Event Webhooks\"| IntegrationsLayer\n","",[438,439,440,448,454,460,466,472,478,485,491,497,503,509,515,521,527,533,538,544,550,556,562,567,572,578,583,588,594,600,606,612,618,624,629,634,640,646],"code",{"__ignoreMap":436},[441,442,445],"span",{"class":443,"line":444},"line",1,[441,446,447],{},"flowchart TD\n",[441,449,451],{"class":443,"line":450},2,[441,452,453],{},"    Customers[\"👤 WhatsApp Customers \u003Cbr\u002F>(Mobile & Desktop App)\"]\n",[441,455,457],{"class":443,"line":456},3,[441,458,459],{},"    \n",[441,461,463],{"class":443,"line":462},4,[441,464,465],{},"    subgraph MetaCloud [\"Official Meta Infrastructure\"]\n",[441,467,469],{"class":443,"line":468},5,[441,470,471],{},"        MetaAPI[\"☁️ Meta Cloud API\u003Cbr\u002F>(Official WhatsApp Business \u003Cbr\u002F>API)\"]\n",[441,473,475],{"class":443,"line":474},6,[441,476,477],{},"    end\n",[441,479,481],{"class":443,"line":480},7,[441,482,484],{"emptyLinePlaceholder":483},true,"\n",[441,486,488],{"class":443,"line":487},8,[441,489,490],{},"    subgraph WhatsBoxPlatform [\"WhatsBox Platform Engine\"]\n",[441,492,494],{"class":443,"line":493},9,[441,495,496],{},"        direction TB\n",[441,498,500],{"class":443,"line":499},10,[441,501,502],{},"        subgraph Apps [\"Core Messaging Applications\"]\n",[441,504,506],{"class":443,"line":505},11,[441,507,508],{},"            Inbox[\"📥 Team Shared Inbox\"]\n",[441,510,512],{"class":443,"line":511},12,[441,513,514],{},"            Broadcast[\"📢 Broadcast Campaigns\"]\n",[441,516,518],{"class":443,"line":517},13,[441,519,520],{},"            Chatbots[\"🤖 AI Chatbots & Copilot\"]\n",[441,522,524],{"class":443,"line":523},14,[441,525,526],{},"            Composer[\"✍️ Message Composer\"]\n",[441,528,530],{"class":443,"line":529},15,[441,531,532],{},"        end\n",[441,534,536],{"class":443,"line":535},16,[441,537,484],{"emptyLinePlaceholder":483},[441,539,541],{"class":443,"line":540},17,[441,542,543],{},"        subgraph CoreData [\"Unified Data & Account Layer\"]\n",[441,545,547],{"class":443,"line":546},18,[441,548,549],{},"            CRM[\"👥 CRM & Audience Lists\"]\n",[441,551,553],{"class":443,"line":552},19,[441,554,555],{},"            Templates[\"📋 Synced Meta Templates\"]\n",[441,557,559],{"class":443,"line":558},20,[441,560,561],{},"            Channels[\"📱 Phone Numbers (WABA)\"]\n",[441,563,565],{"class":443,"line":564},21,[441,566,532],{},[441,568,570],{"class":443,"line":569},22,[441,571,484],{"emptyLinePlaceholder":483},[441,573,575],{"class":443,"line":574},23,[441,576,577],{},"        Apps \u003C--> CoreData\n",[441,579,581],{"class":443,"line":580},24,[441,582,477],{},[441,584,586],{"class":443,"line":585},25,[441,587,484],{"emptyLinePlaceholder":483},[441,589,591],{"class":443,"line":590},26,[441,592,593],{},"    subgraph IntegrationsLayer [\"Integrations & Ecosystem\"]\n",[441,595,597],{"class":443,"line":596},27,[441,598,599],{},"        Zapier[\"⚡ Zapier (8,000+ Apps)\"]\n",[441,601,603],{"class":443,"line":602},28,[441,604,605],{},"        Slack[\"💬 Slack Two-Way Bridge\"]\n",[441,607,609],{"class":443,"line":608},29,[441,610,611],{},"        Sheets[\"📊 Google Sheets Sender\"]\n",[441,613,615],{"class":443,"line":614},30,[441,616,617],{},"        Firebase[\"🔥 Firestore Extension\"]\n",[441,619,621],{"class":443,"line":620},31,[441,622,623],{},"        API[\"🛠️ Developer REST API\"]\n",[441,625,627],{"class":443,"line":626},32,[441,628,477],{},[441,630,632],{"class":443,"line":631},33,[441,633,484],{"emptyLinePlaceholder":483},[441,635,637],{"class":443,"line":636},34,[441,638,639],{},"    Customers \u003C-->|\"End-to-End Encrypted Messages\"| MetaAPI\n",[441,641,643],{"class":443,"line":642},35,[441,644,645],{},"    MetaAPI \u003C-->|\"Webhooks & Cloud API\"| WhatsBoxPlatform\n",[441,647,649],{"class":443,"line":648},36,[441,650,651],{},"    WhatsBoxPlatform \u003C-->|\"Triggers & Event Webhooks\"| IntegrationsLayer\n",[231,653],{},[188,655,657],{"id":656},"next-steps","Next Steps",[162,659,660],{},"Ready to get started? Follow our step-by-step onboarding walkthrough to set up your organization and send your first WhatsApp message in minutes:",[206,662,665],{"icon":663,"title":664,"to":14},"i-lucide-arrow-right","Quick Start Guide",[162,666,667],{},"Step-by-step instructions to create your account, connect your WhatsApp number, and start messaging.",[669,670,671],"style",{},"html .light .shiki span {color: var(--shiki-light);background: var(--shiki-light-bg);font-style: var(--shiki-light-font-style);font-weight: var(--shiki-light-font-weight);text-decoration: var(--shiki-light-text-decoration);}html.light .shiki span {color: var(--shiki-light);background: var(--shiki-light-bg);font-style: var(--shiki-light-font-style);font-weight: var(--shiki-light-font-weight);text-decoration: var(--shiki-light-text-decoration);}html .default .shiki span {color: var(--shiki-default);background: var(--shiki-default-bg);font-style: var(--shiki-default-font-style);font-weight: var(--shiki-default-font-weight);text-decoration: var(--shiki-default-text-decoration);}html .shiki span {color: var(--shiki-default);background: var(--shiki-default-bg);font-style: var(--shiki-default-font-style);font-weight: var(--shiki-default-font-weight);text-decoration: var(--shiki-default-text-decoration);}html .dark .shiki span {color: var(--shiki-dark);background: var(--shiki-dark-bg);font-style: var(--shiki-dark-font-style);font-weight: var(--shiki-dark-font-weight);text-decoration: var(--shiki-dark-text-decoration);}html.dark .shiki span {color: var(--shiki-dark);background: var(--shiki-dark-bg);font-style: var(--shiki-dark-font-style);font-weight: var(--shiki-dark-font-weight);text-decoration: var(--shiki-dark-text-decoration);}",{"title":436,"searchDepth":450,"depth":450,"links":673},[674,675,676,677],{"id":190,"depth":450,"text":191},{"id":235,"depth":450,"text":236},{"id":426,"depth":450,"text":427},{"id":656,"depth":450,"text":657},"Discover WhatsBox, the enterprise-grade WhatsApp Business platform designed for sales, marketing, support, and team collaboration.","md",{},{"icon":11},null,{"title":10,"description":678},{"loc":6},"Jwrh8NprWh3e6EFzGrL3NKMiyRalDWZHUwlE_hQL97k",[682,687],{"title":13,"path":14,"stem":15,"description":688,"icon":16,"children":-1},"Get up and running with WhatsBox in under 5 minutes with our step-by-step setup guide."]