Billing
Manage your WhatsBox credit balance, view payment receipts, and audit detailed usage logs.
WhatsBox does not charge for WhatsApp messaging. You pay Meta directly for your WhatsApp conversation and messaging charges. To estimate Meta's conversation pricing across different countries and categories, use our WhatsApp Marketing Cost Calculator.
Managing Your WhatsBox Credits
WhatsBox operates on a pay-per-use credit model rather than recurring subscription plans. There are no monthly seat fees, user limits, or contracts—you only pay for what you use.
Users add credit balance to their account, which is consumed as chargeable activities take place on WhatsBox (such as messages processed or AI Agent token usage).
For full details on our usage-based rates, visit our Pricing page.
Adding Credits & Payment Methods
Navigate to Settings > Billing (/settings/billing) to manage your account balance:
- Current Balance: View your active credit balance and account status in real time.
- Add Credits: Top up your balance with your desired credit amount via secure payment processing.
- Auto Recharge: Enable auto-recharge to automatically add credit to your account when your balance falls below a specific threshold.
Detailed Usage Logs & Auditing
Navigate to Settings > Billing > Usage (/settings/billing/usage) to inspect a transparent ledger of all chargeable activities:
- Date Range Picker: Filter usage records by today, the past 7 days, this month, or custom date ranges.
- Generated On: Date when the billing usage entry was added.
- Period: Date when the billing applicable activity took place.
- Usage: Breakdown of credits consumed for the activities during the period.
- Balance Before: Balance before the usage.
- Credits Used: Total credits used during the period.
- Balance After: Balance after the usage.